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Customer Advocate

Sales & Customer Service, Healthcare

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Blue Cross Blue Shield of Illinoisnullfeatured image

Since 1929, Blue Cross Blue Shield of Illinois has provided customized healthcare coverage based on the needs of the communities where their members live and work. They work closely with hospitals and doctors to provide quality, affordable healthcare, and are dedicated to giving back to their community. If you're currently unemployed or underemployed in the Chicago area, apply for the Customer Advocate role through Skill today.

Job Highlights

  • Work in a call center environment (90% of scheduled time on the phone)
  • Respond to telephone and written inquiries from patients and primary care physicians in a prompt, accurate, and objective manner
  • Multi-task with various website programs and monitors at the same time
  • Opportunity for growth within the department and company

Candidate Profile

  • At least six months of experience in customer service or office environment
  • Diploma or GED required
  • Experience within healthcare is a plus, particularly medical coding and billing
  • Strong interpersonal, verbal and written communication, and organizational skills

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