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Customer Advocate I (Bilingual Spanish/English)

Sales & Customer Service, Healthcare

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Blue Cross Blue Shield of Illinoisnullfeatured image

Since 1936, Blue Cross and Blue Shield of Illinois has provided customized healthcare coverage based on the needs of the communities where their members live and work. They work closely with hospitals and doctors to provide quality, affordable healthcare, and are dedicated to giving back to their community. If you're currently unemployed or underemployed in the Chicago area, apply for the Customer Advocate I (Bilingual Spanish/English) role through Skill today.

Job Highlights

  • Work in a call center environment
  • 90% of job is inbound calls from patients and primary care physicians
  • Multi-task with different programs and monitors at the same time
  • Bilingual (oral and written)—must be fully fluent in both English and Spanish

Candidate Profile

  • Diploma or GED required
  • At least six months of customer service experience OR six months of experience working in an office environment
  • Knowledge of medical terminology and anatomy
  • Ability to pass a background check and drug screen required

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