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Collections Specialist

Banking & Finance

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JPMorgan Chase & Conullfeatured image

The nation's largest bank, with locations all over the United States, JPMorgan Chase & Co. offers candidates the opportunity to work in almost every financial field, along with competitive pay and career pathways. They're also committed to racial and social justice, with programs such as the Second Chance Initiative and a $30 billion commitment to advancing racial equity. JPMorgan Chase & Co. believes its diverse workforce helps it reach and maintain its world class status. Join their inclusive team and apply for the Collections Specialist role today.

Job Highlights

  • Collects on overdrawn or past due credit card accounts
  • Identifies customers’ challenges, evaluating limitations and negotiating proper solutions to ensure long-term success
  • Balances focus on business results with offering options and finding solutions to help customers
  • Works independently but also on a team in an environment that requires 100% phone-based customer interaction

Candidate Profile

  • Diploma or GED required
  • Collections experience strongly preferred
  • Proficiency with basic computer functions, including comfortability with working in a Microsoft Office-based environment, strongly preferred
  • Ability to complete a 10-week onsite training
Theodore was hired for Chase's Associate Banker role in March 2021.  He describes his new role as being the quarterback:  “I initiate all the plays by assessing the customers’ needs and passing them to right person." His job is to greet people as they come into the branch, assist them with ATM transactions, and help them with account maintenance. For his future goals at the company, Theodore wants to keep making people feel welcomed. He just turned 71 years old and believes he has met all his aspirations.  

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