Wintrust is proud to be Chicago’s Bank®. Wintrust is not just in the communities they serve. They are part of them. Wintrust was named one of Chicago's Top Workplaces in 2021 by the Chicago Tribune. Entrepreneurial, customer-focused, and team-oriented people thrive at Wintrust. Employees at Wintrust approach each day intent on making an impact and believe in providing truly distinctive customer service. Apply for roles at Wintrust through Skills today!
- Be accountable for delivering best in class customer service via the telephone and electronic channels
- Enjoys working a fast paced, goal driven, multi-media call center, cross-functionally with other teams to maximize effectiveness
- Coordinate an assist in resolving deposit, loan, treasury management and other line-of-business related issues in response to customer inquiries and escalate to the appropriate operational department contact for resolution.
- 3+ years directly related experience in Call Center Customer Service with dispute experience, Banking Customer Service Experience preferred.
- Advance computer skills REQUIRED
- 1130a-800p shift