A global financial institution with a strong retail presence throughout Chicagoland, Bank of America is dedicated to hiring candidates from diverse and historically disinvested communities and preparing candidates for ongoing career opportunities. Our partners are committed to helping all employees become strong teammates, grow professionally, and lead better financial lives. Currently unemployed or underemployed? Apply today for Advanced Client Solutions Specialist roles through Skills.
Job Highlights
- Interact with clients via telephone or online chats while learning new technologies and processes
- Navigate multiple computer systems while working with the client
- Listen to clients to understand which products and services are best suited for their unique needs while providing exceptional service
- Collaborate with a team of professional sales specialists and managers in a call center environment
Candidate Profile
- Interested in the banking & finance industry
- At least one year of sales experience with cross-selling, upselling, or referring products required
- Bilingual Spanish speakers preferred
- Must have prior experience working in call center and team environments delivering a great customer experience