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Referral Specialist

Sales & Customer Service

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Carelon Medical Benefits Managementnullfeatured image

Carelon Medical Benefits Management (formerly AIM Specialty Health) boasts a collaborative, innovative, impact-driven culture. Our partners are invested in the local community and committed to developing leaders from within.

Job Highlights

  • Work from home full-time in a call center support role!
  • Provide support to a clinical team in order to facilitate the administrative components of clinical referrals for various Carelon services.
  • Accurately verify insurance coverage.
  • Complete pre-authorizations for x-rays and other imaging exams.

Candidate Profile

  • At least one year of experience working in a high-volume, fast-paced customer service or call center role.
  • Working knowledge of medical terminology required (candidates with at least one year of experience in healthcare most likely meet the criteria).
  • Must be extremely comfortable on the phones and have excellent communication skills; tech-savvy and comfortable with change.
I was amazed my recruiter Peter remembered me, and called me a year later with a new opportunity. I was thrilled about the position with AIM. It was everything I was looking for.

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