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Fraud Specialist

Banking & Finance

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JPMorgan Chase & Conullfeatured image

The nation's largest bank, with locations all over the United States, Chase offers candidates the opportunity to work in almost every financial field, along with competitive pay and career pathways. They're also committed to racial and social justice, with programs such as the Second Chance Initiative and a $30 billion commitment to advancing racial equity. Chase Bank believe its diverse workforce helps it reach and maintain its world class status. Join the inclusive team at Chase Bank and apply for Fraud Specialist roles today.

Job Highlights

  • Must be willing to work in an environment that requires 100% phone-based customer interaction
  • Able to navigate multiple technologies while staying engaged with customers
  • Take ownership of each customer interaction while treating customers with respect and responding with empathy

Candidate Profile

  • Possess strong customer focus with the ability to have detailed conversations with customers
  • Proficiency with basic computer functions including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment strongly preferred
Theodore was hired for Chase's Associate Banker role in March 2021. He describes his new role as being the quarterback: “I initiate all the plays by assessing the customers’ needs and passing them to right person." His job is to greet people as they come into the branch, assist them with ATM transactions, and help them with account maintenance. For his future goals at the company, Theodore wants to keep making people feel welcomed. He just turned 71 years old and believes he has met all his aspirations.

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